Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician,DCCCommunities

$0–0k Boardman, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician, DCC Communities at Amazon Data Services, Inc.. Perform server rack installations. Perform hardware break-fix”

What You'll Achieve.

Ensure seamless data center operations; Provide seemingly infinite capacity; Deliver highest standards for safety; Deliver highest standards for security

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Fix problems; Root cause analysis

Eligibility Requirements

Traveling within and outside regional work area, On-call duties, Work shifts longer than 8 hours, Work 24/7 operations, Work in noisy environment, Work in cramped locations, Work in elevated locations, Lift up to 40 pounds, Participate in group lifts 41+ pounds, Bend, lift, stretch, reach, Stand and walk 8+ hours, Ascend/descend ladders, stairs, gangways, Travel required, Work at alternative sites, Reliable personal vehicle, Valid driver's license

What They're Looking For.

Must Have

High school or equivalent diploma, 1+ years computer/server hardware troubleshooting, Ability to work flexible schedule

Nice to Have

Experience managing work via ticketing system, Experience in Data Center environment, Associate's degree or technical certification

What You'll Do.

Perform server rack installations

Perform hardware break-fix

Troubleshoot network issues

Respond to operational incidents

Escalate to senior technicians and management

Serve as primary contact point

Perform on-call duties

Participate in scheduled maintenance

Participate in change management activities

Contribute to documentation

Contribute to process improvement initiatives

Train and onboard new team members

Take ownership of technical issues

Engage other teams for resolution

Solve problems at their root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Implement proactive issue reporting

How You'll Work.

Team & Collaboration

Internal and external stakeholders; Engineers; Software developers; Vendors; Contractors; Diverse team; Cross-functional collaboration

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.

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