Newfold Digital
Technology
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician at Newfold Digital. Skills: Data center operations, Cable installation, Equipment installation. Perform data center related cable and equipment installations. Facilitate equipment moves / adds / changes”
What You'll Achieve.
Generate quality metrics reporting
Industry & Context.
Hardware troubleshooting; Software troubleshooting; Service issue resolution
Report to the data center as essential worker, Work off-hours for planned work and unplanned emergencies, On call rotations, Lift and install equipment in excess of 40lbs, Stand on ladders to install cables, Report to the data center during unforeseen circumstances
What They're Looking For.
Must Have
High School diploma required, Perform testing and troubleshooting, Ability to perform server and network troubleshooting, Ability to work autonomously to resolve hardware, software, and service issues, Be procedural driven and maintain written documentation, Keep data centers and shared spaces clean and organized, Maintain and manage hardware inventory, Willing to work off-hours for planned work and unplanned emergencies, On call rotations, Lift and install equipment in excess of 40lbs, Ability to stand on ladders to install cables
Nice to Have
1-3 years prior work experience in a data center or colocation environment, Familiar with critical mechanical, electrical and plumbing (MEP) infrastructure systems, Experience in deploying RAID arrays with all common RAID levels, Project management skills a plus, Higher education is beneficial, Industry certifications such as BICSI Data Center Technician or Registered Communications Distribution Designer-RCDD
What You'll Do.
Perform data center related cable and equipment installations
Facilitate equipment moves / adds / changes
Support data center infrastructure
Support environmental monitoring and administration
Support documentation
Support audit compliance
Support crisis management
Support asset management
Support metric reporting
Perform testing and troubleshooting for copper and optical
Make recommendations based on applicable codes
Implement the job plan and scope of work
Perform retrofits and upgrades for existing infrastructure
Monitor work order output
Generate quality metrics reporting
Make recommendations on process improvements
How You'll Work.
Team & Collaboration
Participation in stand-ups; Provide mutual support across US based data centers
Process & Methodology
Project management
Full Job Description
**Who we are.** Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. The Data Center Technician will perform data center related cable and equipment installations as well as contribute to facilitating equipment moves / adds / changes within multiple Newfold Digital raised-floor data center facilities. The position also supports data center infrastructure, environmental monitoring and administration, documentation, audit compliance, crisis management, asset management, and metric reporting as directed. **What you’ll do & how you’ll make your mark. ** * The successful candidate must possess a detailed knowledge of system and cable infrastructure plus various aspects of data center design and maintenance. * Organizational skills, procurement, asset tracking, and participation in stand-ups is also a must. * Must be a self-starter and have excellent communication skills. * Also, must be willing to consistently monitor work order output, generating quality metrics reporting, and making recommendations on process improvements. * As an essential worker you will be expected to report to the data center. * You'll join a data center team providing coverage for our Provo data center but also provide mutual support as needed across any US based data centers. * Perform testing and troubleshooting for both copper and optical fiber installations. * Make recommendations based on applicable codes,
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