Jll
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“Data Center Technician at Jll. Skills: Data Centre Operations, Facilities Monitoring, Facilities Management. Support troubleshooting and coordinating activities. Support the day-to-day support of data centers”
What You'll Achieve.
Ensure procedures, processes and service level are being followed for any service delivery and operations; Report any gaps and issues
Industry & Context.
Resourceful, analytical and problem solving skill
What They're Looking For.
Must Have
Diploma in Computer Science or equivalent, at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management, Familiar with Service Desk operations and incident management process, Resourceful, analytical and problem solving skill
Nice to Have
Data Centre Certifications such as Certified Data Centre Professional, Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc, Basic understanding on the operation of MEP systems, Good communications and interpersonal skills
What You'll Do.
Support troubleshooting and coordinating activities
Support the day-to-day support of data centers
manage vendors/contractors
Lead a team of contractors or vendors
Perform data centre operations and inspections
Monitor infrastructure systems
Monitor critical facilities and infrastructure alerts
Perform incident management and escalation
Manage and administer service desk operations
Ensure implementation of safe systems
Assist in planning and execution of disaster recovery
Administer and ensure building records
processes and service level are followed
Periodic review of data centre operations
Prepare and update monthly report
Maintain site asset database
How You'll Work.
Team & Collaboration
Lead a team of contractors or vendors; Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
Process & Methodology
planning and execution of disaster recovery activities
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ## Position Summary/Overview: The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead. ## ## Responsibilities: * Lead a team of contractors or vendors and support in the daily data centre operations * Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities * Monitor critical facilities and infrastructure system alerts and perform necessary escalation * Perform incident management and escalation pertaining to any facilities and system downtime * Manage and administer the service desk operations * Ensure the implementation of safe systems on site activities. * Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues * Assist in the planning and execution of disaster recovery activities * Administer and ensure building records, licenses, permit and etc are properly documented. * Ensure procedures, processes and service level are being followed for any service delivery and operations * Periodic review of the data centre operations and report any gaps and issues * Prepare and update of Data Centre and Service Desk monthly re
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