Amazon Data Services Italy S.R.L.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician

€32–45k ~AI est. Milan, Lombardy, Italy FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services Italy S.R.L.. Skills: Data center infrastructure, Hardware repair, Network repair. Maintain highest safety standards. Foster safety culture”

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Local travel up to 10%, Valid EU driving license, Rotating shifts, Work weekends, Manual handling and lifting

What They're Looking For.

Must Have

IT hardware troubleshooting experience, Formal education/apprenticeship/training in IT, B1 level of English

Nice to Have

Diploma or equivalent in IT, Basic Linux knowledge, Experience with network protocols in Data Center

What You'll Do.

Maintain highest safety standards

Foster safety culture

Diagnose hardware and network problems

Perform physical repairs

Troubleshoot events within SLAs

Perform root cause analysis

Handle and lift equipment

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions. Key job responsibilities • SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. • DATA CENTER OPERATIONS (DCO)

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