Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician

$0–0k Umatilla, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Perform server rack installations. Perform hardware break-fix on various components”

What You'll Achieve.

Contribute to overall availability of AWS services

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

On-call rotation, Lifting up to 40 pounds, Working in cramped locations, Working in elevated locations, Bending, Lifting, Stretching, Reaching, Standing for 8+ hours, Walking for 8+ hours, Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Ascending gangways, Descending gangways, Work shifts longer than 8 hours, Support 24/7 operations, Work shifts including nights, Work shifts including days, Work shifts including weekends, Work shifts including holidays, Travel to or commute between data center locations, Temporarily work at alternative sites, Travel over 50 miles, Commute less than 50 miles

What They're Looking For.

Must Have

2+ years computer/server hardware troubleshooting, 2+ years computer layer 1/2 networking troubleshooting and repair, Work flexible schedule including weekends, nights, and holidays

Nice to Have

Knowledge of network design, protocols and troubleshooting, Knowledge of Linux/Unix Administration, Bachelor's degree in IT-related field or experience in professional or military IT-related roles, Experience in a data center or other critical environment, Experience training and onboarding new team members

What You'll Do.

Perform server rack installations

Perform hardware break-fix on various components

Troubleshoot network issues

Respond to operational incidents impacting service availability

Carry out routine network

Serve as primary contact point for internal and

Perform on-call duties

Participate in scheduled maintenance

Participate in change management activities

Contribute to documentation

Contribute to process improvement initiatives

Analyze operational issues

Help interview new team members

Help train new team members

Help onboard new team members

Take ownership of technical issues

Engage other teams to drive resolution

Solve problems at their root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Implement proactive issue reporting

How You'll Work.

Team & Collaboration

Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors

Process & Methodology

Change management

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational inciden

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