Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician

$56–125k Sterling, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware repair, Network diagnostics. Lift and move material. Work in cramped locations”

What You'll Achieve.

Meet defined service levels; Exceed defined service levels

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

Lifting up to 40 pounds, Work in cramped locations, Work in elevated locations, On-call rotation, Shift work, Work days, Work nights, Work weekends, Work holidays

What They're Looking For.

Must Have

1+ years computer networking experience, 1+ years Linux operating systems experience, Bachelor's degree in Information Technology, Bachelor's degree in Computer Science, Experience in computer networking, Experience working with Linux operating systems, Can lift and rack equipment up to 40 pounds, Experience with computer hardware troubleshooting and repair

Nice to Have

Work in cramped spaces, Work in elevated locations, Adhere to health & safety guidelines, Experience dealing with customers, Operating efficiently under pressure, Experience managing work through ticketing system, Experience with cabling infrastructure best practices, Experience working in a data center environment, Racking and stacking gear, Cable management, Hot/cold aisle containment

What You'll Do.

Lift and move material

Work in cramped locations

Work in elevated locations

Stand and walk for 8+ hours

Ascend and descend ladders

Ascend and descend stairs

Ascend and descend gangways

Work in an industrial environment

Work shifts longer than 8 hours

Take ownership of technical issues

Engage other teams for resolution

Troubleshoot and problem solve

Solve problems at their root

Understand the broader context

Maintain service level agreements

Implement proactive issue detection

Implement proactive issue reporting

Act in the absence of direction

Act in the absence of support

Improve effectiveness through process innovation

Perform hardware diagnostics

Perform network diagnostics

Perform physical repair

How You'll Work.

Team & Collaboration

Cross-functional teams

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. Key job responsibilities These activities include the following: * Lifting and moving material up to 40 pounds each * Working in cramped and/or elevated locations * Bending, lifting, stretching, and reaching * Standing and walking for up to 8+ hours a day * Ascending and descending ladders, stairs, and gangways safely and without limitation * Work in an industrial environment * Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: * Take ownership of tec

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