Amazon Data Services, Inc.

Technology

DataCenterTechnician

$51–113k Sterling, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Hardware troubleshooting, Network troubleshooting, Data center operations. Install equipment. Create documentation”

What You'll Achieve.

Meet service levels; Exceed service levels

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Problem resolution; Root cause analysis

Eligibility Requirements

Lift up to 40 pounds, Group lifts 41+ pounds, Work 24/7 environment, Participate in on-call rotation, Provide after-hours support, Regional travel, Work shift work, Valid driver's license, Reliable personal vehicle

What They're Looking For.

Must Have

2+ years computer hardware troubleshooting, 1+ years computer networking, High school diploma

Nice to Have

Customer interaction experience, Operate efficiently under pressure

What You'll Do.

Perform server rack installations

Perform hardware break-fix

Troubleshoot network issues

Respond to operational incidents

Serve as primary contact

Perform on-call duties

Participate in maintenance

Participate in change management

Contribute to documentation

Train new team members

Take ownership of technical issues

Maintain service level agreements

Implement proactive issue detection

How You'll Work.

Team & Collaboration

Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors

Full Job Description

Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. By applying to this position your application will be considered for all locations we hire for in the United States. This includes, but is not limited to: VA (Manassas, Herndon, Chantilly, Auburn), OR (Boardman, Umatilla, Hermiston), OH (Columbus), CA (Santa Clara), given availability. This position requires the successful candidate report to a site location. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7. All physical requirements are expected with reasonable accommodations: * Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds * Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed * Some regional travel may be required NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS

Free ATS check

Applying for this Data Center Technician role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon Data Services, Inc.?

Real rants from real employees. Read before you apply.

Read Company Rants →