Amazon Data Services, Inc.

Technology

DataCenterTechnician

$0–0k Sparks, Nevada, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Hardware troubleshooting, Network troubleshooting, Data center operations. Install server racks. Perform hardware break-fix”

What You'll Achieve.

Ensure seamless data center operations; Contribute to availability of AWS services; Provide infinite capacity at lowest cost

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

On-call rotation, Lifting up to 40 pounds, Work in cramped locations, Work in elevated locations, Bending, lifting, stretching, Standing/walking 8+ hours, Ascend/descend ladders/stairs, Work in industrial environment, Work shifts longer than 8 hours, Support 24/7 operations, Travel to established locations, Travel to alternative sites, Travel over 50 miles, Commute less than 50 miles, Work shift work, Work nights/weekends/holidays

What They're Looking For.

Must Have

2+ years computer/server hardware troubleshooting, 2+ years IT networking troubleshooting/repair, Flexible schedule including weekends/nights/holidays

Nice to Have

Knowledge of network design/protocols, Knowledge of Linux/Unix Administration, Data center experience, Bachelor's degree in IT-related field, Professional or military IT experience, Experience training new team members

What You'll Do.

Perform hardware break-fix

Troubleshoot network issues

Respond to operational incidents

Repair network hardware

Repair server hardware

Repair operating systems

Serve as primary contact

Perform on-call duties

Participate in maintenance

Participate in change management

Contribute to documentation

Interview new team members

Train new team members

Onboard new team members

Take ownership of technical issues

Engage other teams for resolution

Solve problems at root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Report operational issues

How You'll Work.

Team & Collaboration

Collaborate with AWS teams; Work with engineers; Work with developers; Work with vendors; Work with contractors

Process & Methodology

Change management

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services -

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