Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician

$0–0k Manassas, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Incident response. Perform server rack installations. Perform hardware break-fix”

What You'll Achieve.

Ensure overall availability; Ensure reliability; Meet defined service levels

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving

Eligibility Requirements

Primary responder rotation, Evening work, Weekend work, Holiday work, Night work, Independent work, Team work, Travel required, Reliable personal vehicle, Valid driver's license, Lift up to 40 pounds, Group lifts 41+ pounds, Work 24/7 environment, Work in cramped environments, Work in elevated environments, Work in noisy environments, Bending, Lifting, Stretching, Reaching, Standing, Walking 8+ hours, Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Ascending gangways, Descending gangways, Work shift work

What They're Looking For.

Must Have

1+ years of IT experience, High school diploma, Work flexible schedule

Nice to Have

Knowledge of network design, Associate's degree in relevant field, Experience managing work through ticketing system, Experience in data center environment

What You'll Do.

Perform server rack installations

Perform hardware break-fix

Troubleshoot network issues

Respond to operational incidents

Escalate to senior technicians

Serve as primary contact

Perform on-call duties

Participate in scheduled maintenance

Contribute to documentation

Train new team members

Take ownership of technical issues

Engage other teams for resolution

Solve problems at root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Report operational issues

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors

Process & Methodology

Change management

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location. Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, ef

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