Amazon Data Services, Inc.
Technology
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician at Amazon Data Services, Inc.. Skills: Cloud infrastructure, Data center operations. Install equipment. Create documentation”
What You'll Achieve.
Ensure seamless operations; Provide infinite capacity; Deliver highest standards; Achieve lowest possible cost
Industry & Context.
Troubleshooting; Root cause analysis
Night shift, Overnight hours, Travel required, On-call duties, Lift up to 40 pounds, Group lifts 41+ pounds, Work in cramped locations, Work in elevated locations, Bend, lift, stretch, reach, Stand and walk 8+ hours, Ascend/descend ladders, Ascend/descend stairs, Work in noisy environment, Work shifts longer than 8 hours, Travel between data centers, Work at alternative sites, Travel over 50 miles, Commute less than 50 miles, Work days, nights, weekends, holidays
What They're Looking For.
Must Have
High school diploma, 1+ years IT experience, Flexible schedule
Nice to Have
Ticketing system experience, Data Center environment experience, Associate's degree, Technical certification, Computer science degree, Networking engineering degree
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Serve as contact point
Perform on-call duties
Participate in maintenance
Participate in change management
Contribute to documentation
Train new team members
Take ownership of issues
Drive issue resolution
Maintain service level agreements
Implement proactive detection
Report operational issues
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Work with engineers; Work with developers; Work with vendors; Work with contractors; Work with software engineers; Work with hardware engineers; Work with network engineers; Work with supply chain specialists; Work with security experts; Work with operations managers
Full Job Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This is a night shift/overnight role: It will require working overnight hours between approximately 6pm-8am. Work schedule may not be a standard 40hr work week. Specific days and hours may vary depending on specific
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