Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician at Amazon Data Services, Inc.. Install servers. Perform hardware break-fix”
What You'll Achieve.
Maintain service level agreements; Implement proactive issue detection; Implement proactive issue reporting
Industry & Context.
Fix problems; Troubleshooting; Root cause analysis
Regularly lift up to 40 pounds, Participate in group lifts for 41+ pounds, Work in cramped locations, Work in elevated locations, Bending, Lifting, Stretching, Reaching, Standing for 8+ hours, Walking for 8+ hours, Ascend ladders, Descend ladders, Ascend stairs, Descend stairs, Ascend gangways, Descend gangways, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Cover night shifts, Cover day shifts, Travel within regional work area, Travel outside regional work area, Travel to data center locations, Commute between data center locations, Work at alternative sites, Travel over 50 miles, Commute less than 50 miles, Work shift work, Work weekends, Work holidays, Have personal vehicle, Have valid driver's license
What They're Looking For.
Must Have
2+ years computer hardware troubleshooting, 1+ years computer networking, High school or equivalent diploma
Nice to Have
Experience with customers during problem resolution, Operating efficiently under pressure
What You'll Do.
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Escalate to senior technicians
Serve as primary contact point
Perform on-call duties
Participate in maintenance
Participate in change management
Contribute to documentation
Improve processes based on analysis
How You'll Work.
Team & Collaboration
Internal and external stakeholders; Engineers; Software developers; Vendors; Contractors
Full Job Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Cit
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