Amazon Data Services, Inc.
Technology
DataCenterTechnician
“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Perform server rack installations. Perform hardware break-fix”
What You'll Achieve.
Maintain service level agreements
Industry & Context.
Troubleshooting; Problem solving
Lifting up to 40 pounds, Work in cramped locations, Work in elevated locations, Bending, Lifting, Stretching, Reaching, Standing 8+ hours, Walking 8+ hours, Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Work shifts longer than 8 hours, Support 24/7 operations, Work night shifts, Work day shifts, Travel to data center locations, Commute to data center locations, Work at alternative sites, On-call rotation
What They're Looking For.
Must Have
2+ years hardware troubleshooting, 2+ years networking troubleshooting, Work flexible schedule
Nice to Have
Knowledge of network design, Knowledge of Linux/Unix, Knowledge of AWS
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Carry out routine repairs
Serve as primary contact
Perform on-call duties
Participate in maintenance
Contribute to documentation
Contribute to process improvement
Help interview new members
Train new team members
Onboard new team members
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors; Cross-functional teams
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