Amazon Data Services, Inc.
Software Development, Data Center Operations, Cloud Computing
DataCenterTechnician
“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware repair, Network troubleshooting. Install equipment. Create documentation”
What You'll Achieve.
Maintain seamless data center operations; Ensure continual access to innovation; Deliver highest standards for safety; Deliver highest standards for security; Provide infinite capacity at lowest cost; Maintain service level agreements; Implement proactive issue detection; Report operational issues
Industry & Context.
Troubleshoot network issues; Fix problems; Root cause analysis
Traveling required, On-call duties, Lift up to 40 pounds, Group lifts 41+ pounds, Work in cramped locations, Work in elevated locations, Work shifts longer than 8 hours, Work 24/7 operations, Work night shifts, Work day shifts, Travel to alternative sites, Travel over 50 miles, Commute less than 50 miles, Work shift work, Work weekends, Work holidays, Reliable personal vehicle, Valid driver's license
What They're Looking For.
Must Have
1+ years of IT experience, High school diploma, Work flexible schedule
Nice to Have
Knowledge of network design, Associate's degree in relevant field, Experience managing work through ticketing system, Experience in data center environment
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Escalate to senior technicians
Serve as primary contact
Perform on-call duties
Participate in maintenance
Participate in change management
Contribute to documentation
Train new team members
How You'll Work.
Team & Collaboration
Work with a team; Collaborate with people; Cross-functional collaboration
Communication Scope
Effective communication
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