Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Perform server rack installations. Perform hardware break-fix”
What You'll Achieve.
Ensure seamless data center operations; Contribute to overall availability; Provide seemingly infinite capacity; Achieve lowest possible cost
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
On-call rotation, Scheduled maintenance, Lifting up to 40 pounds, Working in cramped locations, Working in elevated locations, Bending, Lifting, Stretching, Reaching, Standing 8+ hours, Walking 8+ hours, Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Ascending gangways, Descending gangways, Work in industrial environment, Work shifts longer than 8 hours, Cover night shifts, Cover day shifts, Travel to data center locations, Commute to data center locations, Work at alternative sites, Travel over 50 miles, Commute less than 50 miles, Work shift work, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
2+ years hardware troubleshooting, 2+ years networking troubleshooting, Work flexible schedule, Work shift work
Nice to Have
Knowledge of network design, Knowledge of Linux/Unix Administration, Bachelor's degree in IT, Experience in data center, Experience training new team members
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Carry out routine repairs
Serve as primary contact point
Perform on-call duties
Participate in maintenance
Participate in change management
Contribute to documentation
Contribute to process improvement
Help interview new team members
Help train new team members
Help onboard new team members
Take ownership of technical issues
Engage other teams for resolution
Solve problems at root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
Implement proactive issue reporting
How You'll Work.
Team & Collaboration
Internal and external stakeholders; Engineers; Software developers; Vendors; Contractors; Cross-functional teams
Full Job Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Applying for this Data Center Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Data Services, Inc.?
Real rants from real employees. Read before you apply.