Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician

$56–125k Dublin, Ohio, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware repair, Network diagnostics. Lift and move material. Work in cramped locations”

What You'll Achieve.

Meet or exceed service levels

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

Lifting up to 40 pounds, Work in cramped locations, Work in elevated locations, Stand and walk 8+ hours, Ascend/descend ladders, Ascend/descend stairs, Ascend/descend gangways, Work shifts longer than 8 hours, Work days/nights/weekends/holidays, On-call rotation, Requires US Citizenship, Logical access to GovCloud

What They're Looking For.

Must Have

1+ years Linux experience, Associate's degree in IT or equivalent, 2+ years server hardware experience

Nice to Have

2+ years data center experience, Manage work via ticketing system

What You'll Do.

Lift and move material

Work in cramped locations

Work in elevated locations

Stand and walk 8+ hours

Work in industrial environment

Work shifts longer than 8 hours

Take ownership of technical issues

Engage other teams for resolution

Troubleshoot technical issues

Solve problems at root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Improve effectiveness through innovation

How You'll Work.

Team & Collaboration

Collaborate with people across AWS; Engage other teams

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. This role will require access to the GovCloud. Logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities These activities include the following: * Lifting and moving material up to 40 pounds each * Working in cramped and/or elevated locations * Bending, lifting, stretching, and reaching * Standing and walking for up to 8+ hours a day * Ascending and descending ladders, stairs, and gangways safely and without limitation * Work in an industrial environment * Work shifts longer than 8 hours to support 24/7 operations (c

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