Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician

$0–0k Boardman, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware repair, Network troubleshooting. Perform server rack installations. Perform hardware break-fix”

What You'll Achieve.

Ensure seamless data center operations; Provide continual access to innovation; Deliver highest standards for safety; Deliver highest standards for security; Provide seemingly infinite capacity; Achieve lowest possible cost

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Fix problems; Root cause analysis

Eligibility Requirements

Traveling required, On-call duties, Lift up to 40 pounds, Group lifts for 41+ pounds, Work in cramped locations, Work in elevated locations, Stand and walk 8+ hours, Ascend/descend ladders, Ascend/descend stairs, Ascend/descend gangways, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Cover night shifts, Cover day shifts, Travel to alternative sites, Commute between data center locations, Travel over 50 miles, Commute less than 50 miles, Reliable personal vehicle, Valid driver's license, Work shift work, Work weekends, Work holidays

What They're Looking For.

Must Have

High school or equivalent diploma, 1+ years computer hardware experience, Troubleshooting hardware experience, Repairing hardware experience, Work flexible schedule

Nice to Have

Experience managing work through ticketing system, Experience in Data Center environment, Associate's degree, Technical certification, Equivalent professional experience, Equivalent military experience

What You'll Do.

Perform server rack installations

Perform hardware break-fix

Troubleshoot network issues

Respond to operational incidents

Escalate to senior technicians

Serve as primary contact point

Perform on-call duties

Participate in maintenance

Participate in change management

Contribute to documentation

Contribute to process improvement

Train new team members

Take ownership of technical issues

Engage other teams for resolution

Solve problems at root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Report operational issues

How You'll Work.

Team & Collaboration

Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors; Diverse team; Cross-functional teams

Communication Scope

Effective communication

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. NOT

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