Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware repair, Network troubleshooting. Install equipment. Create documentation”
What You'll Achieve.
Ensure seamless data center operations; Provide continual access to innovation; Deliver highest standards for safety; Deliver highest standards for security; Provide seemingly infinite capacity; Achieve lowest possible cost
Industry & Context.
Troubleshooting; Problem solving
Traveling required, On-call duties, Lift up to 40 pounds, Group lifts for 41+ pounds, Work in cramped locations, Work in elevated locations, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Work at alternative sites, Reliable personal vehicle, Valid driver's license, Work shift work, Work evenings, Work overnights, Work weekends, Work holidays
What They're Looking For.
Must Have
High school or equivalent diploma, 1+ years of IT experience, Work flexible schedule
Nice to Have
Knowledge of network design, Associate's degree in relevant field, Experience in data center, Experience managing work through ticketing system
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Escalate to senior technicians
Serve as primary contact point
Perform on-call duties
Participate in maintenance
Participate in change management
Contribute to documentation
Contribute to process improvement
Train new team members
Take ownership of technical issues
Engage other teams for resolution
Solve problems at root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
Report operational issues
How You'll Work.
Team & Collaboration
Work with a team; Collaborate with people across AWS; Engage other teams
Communication Scope
Effective communication
Process & Methodology
Work prioritization, Organizational skills
Full Job Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: DX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S
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