Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Install equipment. Create documentation”
What You'll Achieve.
Ensure seamless data center operations; Maintain service level agreements
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
Traveling required, On-call duties, Lift up to 40 pounds, Group lifts 41+ pounds, Work in cramped locations, Work in elevated locations, Stand and walk 8+ hours, Ascend/descend ladders, Ascend/descend stairs, Ascend/descend gangways, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Cover night shifts, Cover day shifts, Travel to alternative sites, Travel over 50 miles, Commute less than 50 miles, Reliable personal vehicle, Valid driver's license
What They're Looking For.
Must Have
High school or equivalent diploma, Work flexible schedule, 1+ years IT experience
Nice to Have
Experience managing work through ticketing system, Experience in data center, Associate's degree or equivalent, Technical certification or equivalent, Understanding of network design
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Serve as primary contact point
Perform on-call duties
Participate in maintenance
Participate in change management
Contribute to documentation
Contribute to process improvement
Train new team members
Take ownership of technical issues
Solve problems at root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
Report operational issues
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors; Diverse team; Cross-functional teams
Communication Scope
Effective communication
Process & Methodology
Change management
Full Job Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.
Applying for this Data Center Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Data Services, Inc.?
Real rants from real employees. Read before you apply.