Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician

$0–0k Boardman, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Install equipment. Create documentation”

What You'll Achieve.

Ensure seamless data center operations; Provide seemingly infinite capacity at the lowest possible cost; Deliver the highest standards for safety and security; Maintain service level agreements

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

Traveling required, On-call duties, Lift and/or move up to 40 pounds, Participate in group lifts for 41+ pounds, Work in cramped locations, Work in elevated locations, Standing and walking for up to 8+ hours, Ascend and descend ladders, Ascend and descend stairs, Ascend and descend gangways, Work in a noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Cover night shifts, Cover day shifts, Travel to alternative sites, Reliable personal vehicle, Valid driver's license

What They're Looking For.

Must Have

High school or equivalent diploma, Work flexible schedules, 1+ years of computer/server hardware troubleshooting, 1+ years of related IT experience

Nice to Have

Experience managing work and priorities through a ticketing system, Experience in a data center or other critical environment, An Associate’s degree, Technical certification, Equivalent professional or military experience in a relevant field, Understanding of network design, Understanding of network protocols, Understanding of layer 1/2 troubleshooting

What You'll Do.

Fix problems within the data center

Perform server rack installations

Perform hardware break-fix

Troubleshoot network issues

Respond to operational incidents

Escalate to senior technicians and management

Serve as a primary contact point

Perform on-call duties

Participate in scheduled maintenance

Participate in change management activities

Contribute to documentation

Contribute to process improvement initiatives

Train new team members

Onboard new team members

Take ownership of technical issues

Solve problems at their root

Understand the broader context

Maintain service level agreements

Implement proactive issue detection

Report operational issues

How You'll Work.

Team & Collaboration

Internal and external stakeholders; Engineers; Software developers; Vendors; Contractors; Diverse team; Cross-functional teams

Communication Scope

Effective communication

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.

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