Amazon Data Services, Inc.
Technology
DataCenterTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician at Amazon Data Services, Inc.. Skills: Data center infrastructure, Hardware troubleshooting, Networking. Resolve datacenter infrastructure issues. Troubleshoot hardware issues”
What You'll Achieve.
Maintain service level agreements
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
US Citizen, TS/SCI with polygraph, Lifting up to 40 pounds, Working in cramped locations, Working in elevated locations, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Cover night and day shifts, Shift work including weekends/holidays
What They're Looking For.
Must Have
High school or equivalent diploma, A+ or CND or Network+ or Security+, 2+ years server hardware troubleshooting, Current, active US Government Security Clearance of TS/SCI with Polygraph, Active Security+ certification or obtain within 90 days
Nice to Have
Knowledge of hardware platforms, 1+ years computer networking experience, Bachelor's degree in IT-related field or equivalent professional or military experience
What You'll Do.
Resolve datacenter infrastructure issues
Troubleshoot hardware issues
Troubleshoot fiber issues
Troubleshoot networking issues
Troubleshoot related problems
Engage in physical data center activities
Troubleshoot hardware
Troubleshoot software
Take ownership of technical issues
Solve problems at their root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
Improve effectiveness through process innovation
How You'll Work.
Team & Collaboration
Engaging other teams
Process & Methodology
Capacity planning
Full Job Description
Application deadline: Jun 5, 2026 The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level ag
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