Amazon Corporate Services Pty Ltd
Technology
DataCenterTechnician
“Data Center Technician at Amazon Corporate Services Pty Ltd. Skills: Data center operations, Infrastructure maintenance. Resolve trouble tickets. Troubleshoot server issues”
What You'll Achieve.
Increase customer uptime
Industry & Context.
Problem solving; Troubleshooting
24x7 On-Call, Shift rotations
What They're Looking For.
Must Have
2+ years computer hardware troubleshooting, 1+ years computer networking, High school diploma
Nice to Have
Customer interaction during problem resolution, Operating efficiently under pressure
What You'll Do.
Resolve trouble tickets
Troubleshoot server issues
Troubleshoot technical issues
Remediate physical layer outages
Remediate physical power issues
Participate in power events
Participate in cooling events
Triage trouble tickets
Resolve trouble tickets
Replace network device parts
Ensure parts rotation
Ensure spares rotation
Increase customer uptime
Enforce security best practices
Interact with vendors
Interact with contractors
Improve operational efficiency
Engage with Remote Hands
Participate in projects
Participate in team meetings
Update project status
Build cloud infrastructure
Get involved in hiring
How You'll Work.
Team & Collaboration
Cross-functional teams; Team meetings
Process & Methodology
Project management
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