Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician,ADCInfraOpsDCO
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician, ADC InfraOps DCO at Amazon Data Services, Inc.. Skills: Data center infrastructure, Hardware troubleshooting, Networking troubleshooting. Engage in physical data center activities. Plan and track capacity”
What You'll Achieve.
Maintain one of world's largest infrastructures; Maintain service level agreements
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
US Citizen, TS/SCI with Polygraph, Lifting up to 49 pounds, Working in cramped locations, Working in elevated locations, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Cover night and day shifts, Work days/nights/weekends/holidays
What They're Looking For.
Must Have
High school or equivalent diploma, A+ or CND or Network+ or Security+, Current, active US Government Security Clearance of TS/SCI with Polygraph
Nice to Have
Experience in data center environment, Racking and stacking gear experience, Cable management experience, Hot/cold aisle containment experience, Hands-on experience with hardware platforms, Networking experience with CCNA, Associate's degree in IT-related field, Two years of progressively responsible experience
What You'll Do.
Engage in physical data center activities
Plan and track capacity
Perform rack deployment
Troubleshoot hardware and software
Perform rack decommissioning
Resolve data center infrastructure issues
Detect and report issues proactively
Improve effectiveness through process innovation
How You'll Work.
Team & Collaboration
Engaging other teams
Process & Methodology
Capacity planning
Full Job Description
AWS is looking for fully cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: - Lifting and moving material up to 49 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue det
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