Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician,ADCInfraOpsDCO

$63–140k San Antonio, Texas, United States FULL TIME
The Brief

“Data Center Technician, ADC InfraOps DCO at Amazon Data Services, Inc.. Skills: Data center infrastructure, Hardware troubleshooting, Network troubleshooting. Resolve data center infrastructure issues. Troubleshoot hardware issues”

What You'll Achieve.

Maintain one of world's largest information system infrastructures; Deliver highest standards for safety; Deliver highest standards for security; Provide infinite capacity at lowest cost

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

Physical data center activities, Lifting up to 49 pounds, Working in cramped locations, Working in elevated locations, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Active TS/SCI with polygraph

What They're Looking For.

Must Have

High school or equivalent diploma, A+ or CND or Network+ or Security+, US Citizen, TS/SCI security clearance with polygraph

Nice to Have

Hands-on experience with Dell, HP hardware, Networking experience with CCNA, Network+ certifications, Previous experience in a Data Center environment, Associate's degree in IT-related field, Two years of progressively responsible experience

What You'll Do.

Resolve data center infrastructure issues

Troubleshoot hardware issues

Troubleshoot fiber issues

Troubleshoot networking issues

Plan and track capacity

Troubleshoot hardware

Troubleshoot software

Take ownership of technical issues

Engage other teams for resolution

Solve problems at their root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

How You'll Work.

Team & Collaboration

Collaborate with people across AWS; Engage other teams

Process & Methodology

Capacity planning

Free ATS check

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