Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician,ADCInfraOpsDCO
“Data Center Technician, ADC InfraOps DCO at Amazon Data Services, Inc.. Skills: Data center infrastructure, Hardware troubleshooting, Network troubleshooting. Resolve data center infrastructure issues. Troubleshoot hardware issues”
What You'll Achieve.
Maintain one of world's largest information system infrastructures; Deliver highest standards for safety; Deliver highest standards for security; Provide infinite capacity at lowest cost
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
Physical data center activities, Lifting up to 49 pounds, Working in cramped locations, Working in elevated locations, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Active TS/SCI with polygraph
What They're Looking For.
Must Have
High school or equivalent diploma, A+ or CND or Network+ or Security+, US Citizen, TS/SCI security clearance with polygraph
Nice to Have
Hands-on experience with Dell, HP hardware, Networking experience with CCNA, Network+ certifications, Previous experience in a Data Center environment, Associate's degree in IT-related field, Two years of progressively responsible experience
What You'll Do.
Resolve data center infrastructure issues
Troubleshoot hardware issues
Troubleshoot fiber issues
Troubleshoot networking issues
Plan and track capacity
Troubleshoot hardware
Troubleshoot software
Take ownership of technical issues
Engage other teams for resolution
Solve problems at their root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
How You'll Work.
Team & Collaboration
Collaborate with people across AWS; Engage other teams
Process & Methodology
Capacity planning
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