Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician,ADCInfraOpsDCO
“Data Center Technician, ADC InfraOps DCO at Amazon Data Services, Inc.. Skills: Data center infrastructure, Hardware troubleshooting, Network troubleshooting. Engage in physical data center activities. Plan and track capacity”
What You'll Achieve.
Maintain one of the world's largest information system infrastructures; Maintain service level agreements
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
Lifting up to 49 pounds, Working in cramped locations, Working in elevated locations, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Active TS/SCI with polygraph
What They're Looking For.
Must Have
High school or equivalent diploma, A+ or CND or Network+ or Security+, US Citizen, TS/SCI security clearance with polygraph
Nice to Have
Hands-on experience with Dell, HP hardware, Networking experience with CCNA, Network+ certifications, Previous experience in a Data Center environment, Associate's degree in IT-related field, Two years of progressively responsible experience
What You'll Do.
Engage in physical data center activities
Plan and track capacity
Perform rack deployment
Troubleshoot hardware and software
Perform rack decommissioning
Take ownership of technical issues
Engage other teams for resolution
Solve problems at their root
Understand the broader context
Maintain service level agreements
Implement proactive issue detection
Report issues proactively
How You'll Work.
Team & Collaboration
Engaging other teams; Collaborate with people across AWS
Process & Methodology
Capacity planning
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