Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterTechnician,ADCInfraOpsDCO

$63–140k San Antonio, Texas, United States FULL TIME
The Brief

“Data Center Technician, ADC InfraOps DCO at Amazon Data Services, Inc.. Skills: Data center infrastructure, Hardware troubleshooting, Network troubleshooting. Engage in physical data center activities. Plan and track capacity”

What You'll Achieve.

Maintain one of the world's largest information system infrastructures; Maintain service level agreements

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

Lifting up to 49 pounds, Working in cramped locations, Working in elevated locations, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Work in noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Active TS/SCI with polygraph

What They're Looking For.

Must Have

High school or equivalent diploma, A+ or CND or Network+ or Security+, US Citizen, TS/SCI security clearance with polygraph

Nice to Have

Hands-on experience with Dell, HP hardware, Networking experience with CCNA, Network+ certifications, Previous experience in a Data Center environment, Associate's degree in IT-related field, Two years of progressively responsible experience

What You'll Do.

Engage in physical data center activities

Plan and track capacity

Perform rack deployment

Troubleshoot hardware and software

Perform rack decommissioning

Take ownership of technical issues

Engage other teams for resolution

Solve problems at their root

Understand the broader context

Maintain service level agreements

Implement proactive issue detection

Report issues proactively

How You'll Work.

Team & Collaboration

Engaging other teams; Collaborate with people across AWS

Process & Methodology

Capacity planning

Free ATS check

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