Amazon Connect Technology Services (Beijing) Co., Ltd.

Technology

DataCenterTechnicalSupportEngineeringOperations,BJS-DCEO

$245–405k ~AI est. Langfang, China FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Technical Support Engineering Operations, BJS - DCEO at Amazon Connect Technology Services (Beijing) Co., Ltd.. Skills: Data center operations, Infrastructure support, Risk mitigation. Provide technical support for on-site management. Ensure work in accordance with practices”

Industry & Context.

Technology
Problems you'll solve

Risk management; Root cause analysis

Eligibility Requirements

24x7 shift rotation

What They're Looking For.

Must Have

2+ years relevant discipline work experience, English-language communication skills

Nice to Have

2+ years data center engineering experience, Fundamental network design knowledge, Fundamental low voltage cabling knowledge, High/Low Voltage electrician’s license

What You'll Do.

Provide technical support for on-site management

Ensure work in accordance with practices

Provide technical support for performance benchmarks

Conduct analyses on facility infrastructure

Prepare reports on facility operations

Generate change management requests

Generate incident management tickets

Coordinate projects with DCO managers

Manage capacity with DCO managers

Optimize plant safety

Optimize plant performance

Optimize plant reliability

Optimize plant sustainability

Optimize plant efficiency

Establish documentation for business operations

Establish documentation for facility operations

Support rack installation

Support power provision

Support cooling provision

Support COLO routine maintenance

Support COLO emergency services

Assist in design of new facilities

Assist in implementation of new facilities

Assist in commissioning of new facilities

Assist in build out of new facilities

Drive projects to increase facility capacity

Drive projects to increase facility efficiency

Drive projects to increase facility sustainability

Drive projects to increase facility reliability

Implement projects to increase facility capacity

Implement projects to increase facility efficiency

Implement projects to increase facility sustainability

Implement projects to increase facility reliability

Assist in recruiting efforts

Support partners in resolution of issues

Resolve infrastructure engineering issues

How You'll Work.

Team & Collaboration

Work with DCO managers; Work with business leaders; Work with operating partners; Collaborate with people across Amazon

Communication Scope

Written communication; Verbal communication

Process & Methodology

Change management, Incident management

Full Job Description

Amazon Web Services Infrastructure Services team provides comprehensive technical support throughout the design, planning, delivery, and operation of Amazon Web Services infrastructure. We support data centers and the servers, storage, networking, power, and cooling equipment that ensure the customers of Amazon Web Services have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations technical support managers, and other vital roles. You’ll collaborate with people across Amazon and our operating partners to help Amazon Web Services deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for the customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Facility Engineer will be responsible for providing technical support to Data Center Engineering Operations within data centers including risk management and mitigation, corrective and preventative maintenance of data center infrastructure, vendor management and metric reporting. 基础设施技术支持主要负责支持数据中心的基础设施运维,包括对设施/系统存在的风险进行管理,提出缓解措施和改造方案,以及日常的基础设施的维护,供应商的管理,数据的整理归档汇报等。 Key job responsibilities · Provide technical support for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. · Provide technical support for performance benchmarks establishment, conduct analyses, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance. · Generate change management requests & incident management tickets for DCEO activities. · Work with DCO managers (IT) and othe

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