Amazon Connect Technology Services (Beijing) Co., Ltd.
Technology
DataCenterTechnicalSupportEngineeringOperations,BJS-DCEO
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technical Support Engineering Operations, BJS - DCEO at Amazon Connect Technology Services (Beijing) Co., Ltd.. Skills: Data center operations, Infrastructure support, Risk mitigation. Provide technical support for on-site management. Ensure work in accordance with practices”
Industry & Context.
Risk management; Root cause analysis
24x7 shift rotation
What They're Looking For.
Must Have
2+ years relevant discipline work experience, English-language communication skills
Nice to Have
2+ years data center engineering experience, Fundamental network design knowledge, Fundamental low voltage cabling knowledge, High/Low Voltage electrician’s license
What You'll Do.
Provide technical support for on-site management
Ensure work in accordance with practices
Provide technical support for performance benchmarks
Conduct analyses on facility infrastructure
Prepare reports on facility operations
Generate change management requests
Generate incident management tickets
Coordinate projects with DCO managers
Manage capacity with DCO managers
Optimize plant safety
Optimize plant performance
Optimize plant reliability
Optimize plant sustainability
Optimize plant efficiency
Establish documentation for business operations
Establish documentation for facility operations
Support rack installation
Support power provision
Support cooling provision
Support COLO routine maintenance
Support COLO emergency services
Assist in design of new facilities
Assist in implementation of new facilities
Assist in commissioning of new facilities
Assist in build out of new facilities
Drive projects to increase facility capacity
Drive projects to increase facility efficiency
Drive projects to increase facility sustainability
Drive projects to increase facility reliability
Implement projects to increase facility capacity
Implement projects to increase facility efficiency
Implement projects to increase facility sustainability
Implement projects to increase facility reliability
Assist in recruiting efforts
Support partners in resolution of issues
Resolve infrastructure engineering issues
How You'll Work.
Team & Collaboration
Work with DCO managers; Work with business leaders; Work with operating partners; Collaborate with people across Amazon
Communication Scope
Written communication; Verbal communication
Process & Methodology
Change management, Incident management
Full Job Description
Amazon Web Services Infrastructure Services team provides comprehensive technical support throughout the design, planning, delivery, and operation of Amazon Web Services infrastructure. We support data centers and the servers, storage, networking, power, and cooling equipment that ensure the customers of Amazon Web Services have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations technical support managers, and other vital roles. You’ll collaborate with people across Amazon and our operating partners to help Amazon Web Services deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for the customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Facility Engineer will be responsible for providing technical support to Data Center Engineering Operations within data centers including risk management and mitigation, corrective and preventative maintenance of data center infrastructure, vendor management and metric reporting. 基础设施技术支持主要负责支持数据中心的基础设施运维,包括对设施/系统存在的风险进行管理,提出缓解措施和改造方案,以及日常的基础设施的维护,供应商的管理,数据的整理归档汇报等。 Key job responsibilities · Provide technical support for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. · Provide technical support for performance benchmarks establishment, conduct analyses, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance. · Generate change management requests & incident management tickets for DCEO activities. · Work with DCO managers (IT) and othe
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