LightEdge Solutions
Data Center Operations
DataCenterOperationsTierIITechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“Data Center Operations Tier II Technician at LightEdge Solutions. Skills: Data Center Operations, Hardware Maintenance, Infrastructure Support. Install, maintain, troubleshoot, and reclaim data center hardware. Manage inventory, asset lifecycle processes, shipping and receiving”
What You'll Achieve.
Contribute to the reliability, security, efficiency, and uptime of all 24x7 mission-critical facilities
Industry & Context.
analytical and troubleshooting skills; ability to identify issues, gather data, establish facts, and implement effective solutions
Participate in the on-call rotation, provide after-hours support
What They're Looking For.
Must Have
two-year technical degree or 4 to 8 years of equivalent experience in a technical environment or military occupational specialty (MOS), Demonstrated experience supporting data center operations, infrastructure maintenance, hardware deployment, and asset management, Advanced proficiency with data center cabling standards and installation practices, including Ethernet, telephone, CAT6, and both single-mode and multi-mode fiber, experience with server, storage, and networking hardware installation, maintenance, troubleshooting, and reclamation activities, Experience performing routine maintenance and operational activities within mission-critical environments, Familiarity with operating systems, enterprise hardware platforms, and supporting technologies, Understanding of networking concepts, terminology, media types, and physical infrastructure requirements, Experience working with building management systems (BMS), environmental monitoring systems, and computerized facility management tools, computer hardware and software skills, including proficiency with Microsoft Office Suite and web-based management tools, Thorough understanding of data center cooling systems, airflow management techniques, and facility infrastructure best practices, Demonstrated ability to develop, maintain, and improve technical documentation, policies, and procedures, Ability to effectively manage multiple priorities and work independently in a fast-paced operational environment, Excellent verbal and written communication skills with the ability to interact professionally with clients, vendors, contractors, and internal teams, analytical and troubleshooting skills with the ability to identify issues, gather data, establish facts, and implement effective solutions, Subject matter expertise in one or more operational disciplines such as enterprise hardware, network switching, CMDB platforms, ticketing systems, or related technologies
What You'll Do.
and reclaim data center hardware
asset lifecycle processes
shipping and receiving
Monitor facility infrastructure
respond to alarms and incidents
Coordinate and oversee maintenance activities performed by vendors
Support new customer deployments
infrastructure projects
rack and cage installations
Participate in the on-call rotation and provide after-hours support
Serve as a technical resource for the team
Contribute to the reliability
How You'll Work.
Team & Collaboration
coordinate timely resolution of issues affecting data center operations and customer services; coordinate and oversee maintenance activities performed by vendors and contractors; Serve as a technical resource for the team by sharing knowledge; assist with complex troubleshooting; developing operational procedures; promoting best practices; interact professionally with clients, vendors, contractors, and internal teams
Communication Scope
Excellent verbal and written communication skills; ability to interact professionally with clients, vendors, contractors, and internal teams
Full Job Description
## Description LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. ## Responsibilities Install, maintain, troubleshoot, and reclaim data center hardware, network infrastructure, and associated cabling to support client and internal services. Manage inventory, asset lifecycle processes, shipping and receiving activities, and maintain accurate operational documentation and CMDB records. Monitor facility infrastructure, respond to alarms and incidents, and coordinate timely resolution of issues affecting data center operations and customer services. Coordinate and oversee maintenance activities performed by vendors and contractors while ensuring compliance with established change management processes, MOPs, and operational standards. Support new customer deployments, infrastructure projects, rack and cage installations, and hardware buildouts across local and remote data center facilities. Participate in the on-call rotation and provide after-hours support for maintenance activities, emergency response, infrastructure optimization, and client requests. Serve as a technical resource for the team by sharing knowledge, assisting with complex troubleshooting, developing operational procedures, and promoting best practices. Contribute to the reliability, security, efficiency, and uptime of all 24x7 mission-critical facilities and perform other duties as assigned. ## Education and Experience Minimum two-year
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