DataCenterOperationsTier1Technician

## Description LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. ## Responsibilities Work with other Lightedge personnel, contractors, and vendors to diagnose and troubleshoot problems with data center hardware. Install servers and networking equipment into racks with associated network cabling. Work with project managers and technicians to facilitate new client service installations. Firmware and physical hardware upgrades port identification. Receive and document incoming and outgoing shipments. Respond to and resolve alarm events affecting infrastructure and services. Follow established Change Control processes; review and follow MOPs for Change activities and maintenance windows. Assist in the design layout, installation, and documentation of new racks and cages. Available for on-call rotation to support non-business hours, oversee preventative maintenance and break/fix activity by vendors, perform routine maintenance, optimize hardware, and provide client support. Works with clients to resolve cabinet/cage infrastructure issues and power utilization. Ensure operational efficiencies and best practices for maintaining the availability and uptime of all 24X7 facilities, mission-critical operations, and infrastructure. Other duties as assigned. ## Education and Experience A minimum of a two-year technical degree, or 1 to 4 years of equivalent experience in a technical environment or in a military