Cologix

Tech / AI / Software

DataCenterOperationsTechnician,COL4(2ndShift:Wed-Sat2pm-12am)

$0–0k columbus, ohio, united states FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Data Center Operations Technician, COL4 (2nd Shift: Wed-Sat 2pm-12am) at Cologix. Skills: Data Center Operations, Structured Cabling, Remote Hands Services, Interconnection Support, Physical-Layer Validation. Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks. Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordanc”

What You'll Achieve.

Customer requests and remote hands tasks are completed accurately, professionally, and on time; Cross-connects, cabling, and physical-layer work are clean, well-documented, and reliable; Environmental, equipment, and security-related issues are identified quickly and escalated with useful context; Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits; Technical spaces remain organized, safe, and ready to support ongoing operations; The site has confidence in the technician’s execution, responsiveness, and operational judgment

Industry & Context.

Tech / AI / Software
Problems you'll solve

physical-layer troubleshooting

Eligibility Requirements

2nd Shift: Wed-Sat 2pm-12am, 24x7 colocation environment, rotating 24x7 on-call support, flexible scheduling, work shifts, including nights, weekends, holidays, and on-call rotations as needed, Applicants must be authorized to work for any employer in the U. S., unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT

What They're Looking For.

Must Have

High school diploma or equivalent, 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field, Experience working with copper and fiber cabling, patch panels, cross-connects, and cable testing tools, Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment, Basic understanding of data center layouts, physical network topology, and interconnection environments, Ability to work shifts, including nights, weekends, holidays, and on-call rotations as needed, written and verbal communication skills, with the ability to document work clearly and escalate issues effectively

Nice to Have

technical training or related certifications preferred, related certifications preferred, 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred

What You'll Do.

Execute remote hands services and customer support requests

and basic physical-layer tasks

and maintain structured copper and fiber cabling

and cross-connect infrastructure in accordance with site standards

Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope

perform rounds and readings

validate field conditions

and escalate issues appropriately

Maintain accurate documentation for cross-connects

and operational activities

Support physical network hardware readiness through rack-and-stack assistance

Help maintain data center cleanliness

and operational discipline in technical spaces

Support controlled access and escort procedures within secure technical areas in accordance with site requirements

Participate in rotating 24x7 on-call support and flexible scheduling as needed

How You'll Work.

Team & Collaboration

cross-functional coordination

Communication Scope

written and verbal communication skills; ability to document work clearly; escalate issues effectively

Full Job Description

## Description About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24x7 colocation environment. This role is the primary hands-on operational resource for remote hands services, structured cabling, interconnection support, physical-layer validation, alarm response, and operational monitoring within the data center. This is a fast-moving, highly visible role that requires precision, professionalism, and strong judgment. You will support customer and carrier environments through cross-connect installs, cable testing, equipment checks, server reboots, visual inspections, documentation updates, and operational response activities. You will also monitor alarms, perform rounds and readings, help maintain clean and orderly technical spaces, and escalate issues appropriately while working within defined procedures and domain boundaries. Be the hands-on operational resource that keeps customer activity and day-to-day data center work moving. Shift: 2nd Shift: Wednesday - Saturday 2:00pm - 12:00am ## What

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