Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Infrastructure troubleshooting, Hardware maintenance. Troubleshoot datacenter infrastructure issues. Solve hardware problems”
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
Lifting up to 40 pounds, Working in cramped locations, Working in elevated locations, Bending, Lifting, Stretching, Reaching, Standing for 8+ hours, Walking for 8+ hours, Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Ascending gangways, Descending gangways, Work in noisy environment, Work shifts longer than 8 hours, Shift work, Day shifts, Night shifts, Weekend shifts, Holiday shifts
What They're Looking For.
Must Have
1+ years Linux OS experience, Associate's degree in IT-related field or equivalent, 2+ years server hardware experience
Nice to Have
Experience in data center environment, Hands-on experience with Dell hardware, Hands-on experience with HP hardware, Networking experience with CCNA, Networking experience with Network+ certifications, Associate's degree in IT-related field plus two years of progressively responsible experience
What You'll Do.
Troubleshoot datacenter infrastructure issues
Solve hardware problems
Solve networking problems
Solve related problems
Troubleshoot hardware
Troubleshoot software
Take ownership of technical issues
Engage other teams for resolution
Solve problems at their root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
Implement proactive issue reporting
Act in absence of direction
Act in absence of support
Improve effectiveness through process innovation
How You'll Work.
Team & Collaboration
Cross-functional teams; Diverse team
Process & Methodology
Capacity planning
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The ORD Data Center Operations team is looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you would like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. Key job responsibilities We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardwa
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