Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterOperationsTechnician

$0–0k Boardman, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Perform server rack installations. Perform hardware break-fix”

What You'll Achieve.

Ensure seamless data center operations; Contribute to service availability; Provide infinite capacity; Achieve lowest possible cost

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

On-call rotation, Lift up to 40 pounds, Work in cramped locations, Work in elevated locations, Bending, Lifting, Stretching, Reaching, Standing, Walking 8+ hours, Ascend/descend ladders, Ascend/descend stairs, Ascend/descend gangways, Work in industrial environment, Work shifts longer than 8 hours, Support 24/7 operations, Work day shifts, Work night shifts, Travel to data centers, Commute between data centers, Work at alternative sites, Travel over 50 miles, Commute less than 50 miles, Work shift work, Work weekends, Work holidays

What They're Looking For.

Must Have

1+ years computer networking experience, 1+ years Linux operating systems experience, Bachelor's degree in IT or CS, Experience computer networking, Experience with Linux OS, Lift and rack equipment up to 40 pounds, Experience computer hardware troubleshooting, 2+ years computer hardware experience, 18+ months computer layer 1/2 networking

Nice to Have

Work in cramped spaces, Work in elevated locations, Deal effectively with customers, Operate efficiently under pressure, Manage work through ticketing system, Cabling infrastructure best practices, Data center environment experience, Racking and stacking gear, Cable management, Hot/cold aisle containment, Linux or similar OS understanding, Behavioral interviewing experience, Training and onboarding experience

What You'll Do.

Perform server rack installations

Perform hardware break-fix

Troubleshoot network issues

Respond to operational incidents

Carry out routine repairs

Serve as primary contact point

Perform on-call duties

Participate in maintenance

Participate in change management

Contribute to documentation

Contribute to process improvement

Analyze operational issues

Help interview new team members

Train new team members

Onboard new team members

Take ownership of technical issues

Engage other teams for resolution

Solve problems at root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Implement proactive issue reporting

Improve effectiveness through innovation

How You'll Work.

Team & Collaboration

Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors; Cross-functional teams

Communication Scope

Stakeholder communication

Process & Methodology

Change management

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents

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