Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterOperationsTechIV
Neural analysis suggests this role is
optimal for Senior candidates.
“Data Center Operations Tech IV at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Perform server rack installations. Perform hardware break-fix”
What You'll Achieve.
Maintain service level agreements; Improve effectiveness
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
On-call rotation, Lifting up to 40 pounds, Working in cramped locations, Working in elevated locations, Bending, Lifting, Stretching, Reaching, Standing 8+ hours, Walking 8+ hours, Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Work industrial environment, Work shifts longer than 8 hours, Cover night shifts, Cover day shifts, Travel to established locations, Travel to data center locations, Work at alternative sites, Travel over 50 miles, Commute less than 50 miles
What They're Looking For.
Must Have
2+ years computer/server hardware troubleshooting, 2+ years IT layer 1/2 networking, Work flexible schedule
Nice to Have
Knowledge of network design, Knowledge of Linux/Unix Administration, Bachelor's degree in IT-related field, Experience in data center, Experience training new team members
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Carry out network repairs
Carry out server hardware repairs
Carry out operating system repairs
Serve as primary contact
Perform on-call duties
Participate in scheduled maintenance
Participate in change management
Contribute to documentation
Contribute to process improvement
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors
Full Job Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational inciden
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