Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterOperationsTechIII

$0–0k Canton, Mississippi, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Data Center Operations Tech III at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting. Perform server rack installations. Perform hardware break-fix on various components”

What You'll Achieve.

Ensure seamless data center operations; Provide seemingly infinite capacity at the lowest possible cost

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Fix problems; Troubleshooting

Eligibility Requirements

Traveling within and outside regional work area required, On-call duties, Participate in scheduled maintenance, Regularly lift and/or move up to 40 pounds, Participate in group lifts for 41+ pounds, Work in cramped and/or elevated locations, Bending, lifting, stretching, and reaching, Standing and walking for up to 8+ hours a day, Ascending and descending ladders, stairs, and gangways, Work in a noisy environment, Work shifts longer than 8 hours, Support 24/7 operations, Cover night and day shifts, Travel to or commute between data center locations, Temporarily work at alternative sites, Travel (over 50 miles) or commute (less than 50 miles) to active data center sites, Work shift work that will include days/nights/weekends/holidays, Responsible for having a reliable personal vehicle, Valid driver's license

What They're Looking For.

Must Have

1+ years computer/server hardware troubleshooting, High school diploma or equivalent, Work flexible schedule including weekends, nights, and holidays

Nice to Have

Knowledge of network design, protocols and Layer 1/2 troubleshooting, Associate's degree in a relevant field or experience, Experience managing work and priorities through a ticketing system, Experience in a data center or other critical environment

What You'll Do.

Perform server rack installations

Perform hardware break-fix on various components

Troubleshoot network issues

Respond to operational incidents impacting service availability

Escalate to senior technicians and management

Serve as primary contact for internal and external

Perform on-call duties

Participate in scheduled maintenance

Participate in change management activities

Contribute to documentation initiatives

Contribute to process improvement initiatives

Analyze operational issues

Train new team members

Onboard new team members

Take ownership of technical issues

Engage other teams to drive resolution

Solve problems at their root

Understand broader context

Maintain service level agreements

Implement proactive issue detection

Implement proactive issue reporting

How You'll Work.

Team & Collaboration

Collaborate with people across AWS; Work with a team

Communication Scope

Effective communication

Process & Methodology

Change management

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.

Free ATS check

Applying for this Data Center Operations Tech III role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon Data Services, Inc.?

Real rants from real employees. Read before you apply.

Read Company Rants →