Amazon Data Services, Inc.

Technology

DataCenterOperationsTechIII

$0–0k Canton, Mississippi, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Data Center Operations Tech III at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting, Operating systems. Perform hardware troubleshooting and repair. Perform network troubleshooting and repair”

What You'll Achieve.

Maintain high availability of systems; Resolve incidents within SLA; Ensure data center security

Industry & Context.

Technology
Problems you'll solve

Hardware troubleshooting; Network troubleshooting; Root cause analysis

Eligibility Requirements

Ability to lift 50 pounds, On-call rotation

What They're Looking For.

Must Have

5+ years of experience in data center operations, Experience with hardware troubleshooting, Experience with network troubleshooting, Experience with Linux/Unix operating systems, Experience with Windows operating systems, Experience with scripting languages (e.g., Python, Bash), Experience with monitoring tools, Experience with ticketing systems, Ability to lift 50 pounds

Nice to Have

Associate's degree in a technical field, Experience with cloud platforms (AWS, Azure, GCP), Experience with virtualization technologies (VMware, Hyper-V), Experience with automation tools (Ansible, Chef, Puppet), Experience with CI/CD pipelines, Experience with containerization technologies (Docker, Kubernetes), Experience with database administration, Experience with security best practices, Experience with ITIL framework

What You'll Do.

Perform hardware troubleshooting and repair

Perform network troubleshooting and repair

Install and configure operating systems

Manage and maintain server infrastructure

Monitor system performance and identify issues

Respond to and resolve incidents

Document operational procedures and changes

Collaborate with cross-functional teams

Participate in on-call rotation

How You'll Work.

Team & Collaboration

Cross-functional teams

Process & Methodology

ITIL framework

Full Job Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.

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