Amazon Data Services, Inc.
Technology
DataCenterOperationsManager,AWS
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Operations Manager, AWS at Amazon Data Services, Inc.. Skills: Data Center Operations, People Management, Infrastructure Management. Prioritize and assign trouble tickets. Manage team performance”
What You'll Achieve.
Meet industry best practices; Meet required SLAs; Improve customer experience
Industry & Context.
Problem solving; Troubleshooting
On-call rotation, After-hours support
What They're Looking For.
Must Have
Bachelor's degree or 4+ years IT experience, 2+ years people management (technical), 2+ years Networking or Computer hardware, 2+ years on-call rotations (24/7)
Nice to Have
In-depth Linux systems administration, Networking and cabling knowledge, In-depth hardware architectures, System management tools experience, Client/server environments experience, Project management experience, Technical writing experience
What You'll Do.
Prioritize and assign trouble tickets
Manage team performance
Develop career paths for employees
Update internal tools
Recruit data technicians
Train data technicians
Ensure staffing levels
Manage day to day operations
Manage queue management
Manage hardware logistics
Act as subject matter expert
Measure operational KPIs
Meet operational metrics
Inspire process improvement
Guide technology innovation
Guide automation improvement
Manage large scale events
Meet industry best practices
Maintain on-call schedule
Improve customer experience
Lead hardware diagnostics
Lead network diagnostics
Perform physical repair
Participate in site projects
How You'll Work.
Team & Collaboration
Cross-functional teams; Diverse teams
Communication Scope
Effective communication
Process & Methodology
Project management
Full Job Description
Amazon.com is a fast paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train da
Applying for this Data Center Operations Manager, AWS role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Data Services, Inc.?
Real rants from real employees. Read before you apply.