Amazon Data Services, Inc.
Technology
DataCenterOperationsClusterManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Operations Cluster Manager at Amazon Data Services, Inc.. Skills: Data Center Operations, Infrastructure Management, People Management. Hire operations management team. Manage operations management team”
What You'll Achieve.
Ensure safety for department; Ensure security for department; Ensure availability for department; Ensure scaling for department; Ensure costs for department; Ensure efficiency for department; Install equipment safely; Maintain equipment securely; Decommission equipment cost-effectively
Industry & Context.
Solve technical problems; Fix complex problems
Physically collocated near region, Respond to high-severity event, On site within an hour, US citizen, Maintain active TS/SCI clearance, Obtain TS/SCI clearance with polygraph, Satisfy security related requirements
What They're Looking For.
Must Have
4+ years of management experience, Knowledge of IT infrastructure domains, Experience hiring technical teams, Experience developing technical teams, Experience managing technical teams, Current, active US Government Security Clearance of Top Secret with SCI eligibility
Nice to Have
Knowledge of building codes, Knowledge of Life Safety regulations, Knowledge of BOCA regulations, Knowledge of NFPA regulations, Knowledge of NEC regulations, Knowledge of OSHA regulations, Experience owning mission-critical team operation, Experience owning mission-critical product operation, Experience with large-scale technical operations, Experience with large-scale compute farms, Experience with process improvement techniques, Experience with Kaizen, Experience with Lean Manufacturing, Experience with Six Sigma
What You'll Do.
Hire operations management team
Manage operations management team
Develop operations management team
Oversee safety of team
Oversee security of team
Oversee availability of team
Oversee quality of team
Oversee performance of team
Drive positive customer experience
Prioritize projects assigned to DCO teams
Prioritize projects assigned to DCO sites
Review ticket queue for large events
Address problems accordingly
Coordinate change management resources
Guide data center staff
Train data center staff
Educate data center staff
Manage front line managers
Mentor front line managers
Train front line managers
Develop career progression for direct reports
Develop career progression for organization members
Install network equipment
Maintain network equipment
Decommission network equipment
Install server equipment
Maintain server equipment
Decommission server equipment
Drive continuous improvement
Participate in Inclusion and Diversity initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Across AWS regions
Process & Methodology
Change management
Full Job Description
Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs? Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Cluster Manager to join the AWS Infrastructure Services organization and serve as a technical resource and leader within data centers. We are currently building out our infrastructure management team for an up and coming region and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive to take AWS DCO to the next level. The DCO Cluster Manager is the senior leadership role for our compute operations teams within an AWS region that operates 24/7. You will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for your department. You lead the team that is installing, maintaining, and decommissioning network and server equipment in a safe, secure, and cost-effective manner across the region. The DCO Cluster Manager must manage across each function but also have the ability to dive deep into any given function as needed. The DCO Cluster Manager must be physically collocated near the region they are responsible for and able to respond to any high-severity event and be on site within an hour. The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. They will have a strong track record of developing talent and managing the performance of their direct reports and organization; including being able to support a high cadence of developing people into new roles outside of the organization. Ideally, they have worked with ticketing systems and been involved in responses to high-sever
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