Amazon Data Services, Inc.
Technology
DataCenterOperationsAreaManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Operations Area Manager at Amazon Data Services, Inc.. Skills: Data Center Operations, People management, Process improvement. Manage Data Center Managers. Develop Data Center Technicians”
What You'll Achieve.
Improve efficiency; Improve productivity; Meet operational KPIs; Meet operational Metrics
Industry & Context.
Root cause analysis; Troubleshooting
24/7 rotating shift, U. S. Citizens only for GovCloud
What They're Looking For.
Must Have
4+ years technical work computer systems, 4+ years people management, Bachelor's degree or experience managing teams, Experience with Six Sigma, Experience with analytical process improvement
Nice to Have
Knowledge of operating systems, Knowledge of hardware, Knowledge of storage, Knowledge of network, Knowledge of security, Knowledge of database administration, Knowledge of cloud infrastructure, Experience presenting complex ideas, 4+ years people management, 2+ years manager of managers, Experience managing geographically distributed teams, Knowledge of safety incident response, Knowledge of security incident response, Knowledge of availability incident response, Knowledge of incident management, Knowledge of incident resolution
What You'll Do.
Manage Data Center Managers
Develop Data Center Technicians
Coach Data Center Technicians
Mentor Data Center Technicians
Define strategy to improve efficiency
Define strategy to improve productivity
Ensure operational KPIs are met
Ensure operational Metrics are met
Challenge quality of services
Challenge quantity of services
Improve Customer Experience
Manage large-scale events
Manage Vendor performance
Ensure Data Centers are compliant
Propose technical solutions
How You'll Work.
Team & Collaboration
Cross-functional teams; Geographically distributed teams
Communication Scope
Presenting complex ideas
Full Job Description
Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Technology Manager with solid experience in people management and scaling teams. The DCO Area Manager will drive the vision for the Data Center Operations within the region. The ideal candidate would have a background in IT Infrastructure, Data Centers or worked for the industrial manufacturing domain (aircraft, automobiles, consumer electronics, heavy machinery... list not exhaustive) or Military. The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies. The successful candidate will have experience managing a team of 70+ people on a 24/7 rotating shift across multiple Data Centers. The role includes mentoring, developing and growing people in all levels, supporting projects and proposing technical solutions that are scalable. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities - Team management of Data Center Managers leading Data Center Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management. - Define the strategy to improve the efficiency and productivity of day to day 24x7 Datacenter Operations. - Manage and continuously Improve the workflows, processes and throughput for data Centers Operations. - Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers. - Drive innovation and automation within Data Center Operations. - Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve o
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