Amazon Corporate Services Pty Ltd
Project/Program/Product Management--Technical, Data Center Operations, Cloud Computing
DataCenterOperationTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Operation Technician at Amazon Corporate Services Pty Ltd. Skills: Data center operations, Infrastructure troubleshooting, Hardware repair. Prioritize and resolve trouble tickets. Troubleshoot Systems and problems”
What You'll Achieve.
Increase customer uptime; Improve operational efficiency
Industry & Context.
Problem solving; Troubleshooting; Deep diving
Engage in physical data centre activities, Lift & rack equipment up to 20 lbs, Work in cramped spaces, Work in elevated locations, Adhere to health & safety guidelines, Cover 24x7 shift rotation, Meet 24x7 On-Call requirements, Respond during shift rotations, Attain Australian Government Security Clearance
What They're Looking For.
Must Have
2+ years Windows server technologies, 1+ years Linux operating systems, Troubleshooting/debugging hardware experience, Computer architecture experience
Nice to Have
Bachelor's degree in CS, engineering, mathematics, 8+ years professional or military experience, Knowledge of hardware platforms, Data center operations experience, Ability to travel and relocate
What You'll Do.
Prioritize and resolve trouble tickets
Troubleshoot Systems and problems
Deep dive into Linux server issues
Troubleshoot XEN service virtualization
Troubleshoot technical issues on platforms
Remediate physical layer outages
Remediate physical power issues
Participate in power & cooling events
Install & configure racks of hosts
Triage & resolve trouble tickets
Act as data centre point of contact
Perform physical replacement of parts
Ensure correct rotation of parts & spares
Enforce security best practices
Interact with third party vendors
Interact with contractors
Contribute ideas to improve efficiency
Participate in projects
Participate in team meetings
Help build cloud infrastructure
Get involved in hiring process
Participate in candidate interviews
Educate less technical staff
How You'll Work.
Team & Collaboration
Collaborate with people across AWS; Participate in team meetings
Process & Methodology
Project management
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Infrastructure Operations team is looking for Data Centre Technicians to join our expanding Infrastructure Operations team. Data Centre Technicians are the primary resolver, troubleshooter, and solve a range of data centre infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the Open Systems Interconnection Model (OSI model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. Key job responsibilities You will be required to engage in physical data centre activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. Some of the key responsibilities you will undertake are: Problem Solving: - Maintain a high level of
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