Amazon Asia-Pacific Resources Private Limited
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterOperationTechnician
“Data Center Operation Technician at Amazon Asia-Pacific Resources Private Limited. Skills: Data Center Operations, Hardware maintenance, Troubleshooting. Manage hardware lifecycle. Maintain data center infrastructure”
Industry & Context.
Systematic problem resolution; Troubleshooting; Problem solving
On-call duties, 24x7 shift rotation
What They're Looking For.
Must Have
Computer/Server hardware troubleshooting experience, Computer networking including Fiber troubleshooting experience and theory, 2+ years experience in relevant field
Nice to Have
LINUX Operating System, Hardware or Networking certifications, Knowledge in cloud computing environments, Understanding of IT service management and Data Center environment safety and security
What You'll Do.
Manage hardware lifecycle
Maintain data center infrastructure
Perform hardware break-fix
Troubleshoot network issues
Respond to emergent situations
Meet SLAs against trouble tickets
Perform on-call duties
Participate in Data Center operations
Handle scheduled maintenance
Handle change management activities
Monitor data center infrastructure
Participate in team meetings
Discuss achieving goals
Apply knowledge of policies and procedures
Contribute to documentation on technical issues
Contribute to process improvement initiatives
Assist in training team members
Support DC infrastructure equipment
Follow ticket-based instructions
Perform systematic problem resolution
Perform routine operation activities
Perform server break/fix
Maintain tidiness in operation areas
How You'll Work.
Team & Collaboration
Diverse team; Cross-functional collaboration
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