Amazon Asia-Pacific Resources Private Limited
Technology
DataCenterOperationTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Operation Technician at Amazon Asia-Pacific Resources Private Limited. Skills: Data center operations, Hardware maintenance, Troubleshooting. Manage hardware lifecycle of IT infrastructure. Maintain and upkeep data center infrastructure”
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
On-call duties, 24x7 shift rotation
What They're Looking For.
Must Have
2+ years of computer hardware troubleshooting and repair experience, 1+ years of computer networking experience, High school or equivalent diploma
Nice to Have
Experience dealing effectively with customers during problem resolution, Operating efficiently under pressure
What You'll Do.
Manage hardware lifecycle of IT infrastructure
Maintain and upkeep data center infrastructure
Perform server rack installation
Perform hardware break-fix on various components
Troubleshoot network issues
Respond to emergent situations affecting operational stability
Meet SLAs against assigned trouble tickets
Perform first line touch point for hardware troubleshooting
Perform on-call duties
Participate in Data Center operations
Handle scheduled maintenance
Handle change management activities
Monitor data center infrastructure
Participate in team meetings for metric analysis
Discuss achieving daily/weekly goals
Understand policies and procedures
Contribute to documentation on technical issues
Perform root cause analysis for operational issues
Contribute to process improvement initiatives
Assist in training less experienced members
Support DC infrastructure equipment
Follow instructions ticket-based environment
Work on systematic problem resolution
Perform routine operation activities on hardware
Perform server break/fix
Maintain tidiness in operation areas
How You'll Work.
Team & Collaboration
Collaborate with people across AWS
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. Key job responsibilities In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes: - You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure. - Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also resp
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