Amazon Asia-Pacific Resources Private Limited

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

DataCenterOperationTechnician

S$48–65k ~AI est. Singapore, Singapore FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Operation Technician at Amazon Asia-Pacific Resources Private Limited. Skills: Data Center Operations, Hardware lifecycle management. Manage hardware lifecycle of IT infrastructure. Maintain data center infrastructure”

What You'll Achieve.

Achieve daily/weekly goals

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Problem resolution; Troubleshooting; Root cause analysis

Eligibility Requirements

On-call duties, 24x7 shift rotation

What They're Looking For.

Must Have

2+ years computer hardware troubleshooting and repair experience, 1+ years computer networking experience

Nice to Have

Experience dealing with customers during problem resolution, Operating efficiently under pressure

What You'll Do.

Manage hardware lifecycle of IT infrastructure

Maintain data center infrastructure

Perform hardware break-fix

Troubleshoot network issues

Respond to emergent situations

Meet SLAs against trouble tickets

Perform hardware troubleshooting

Perform on-call duties

Monitor data center infrastructure

Participate in team meetings

Achieve daily/weekly goals

Apply knowledge of policies and procedures

Contribute to documentation on technical issues

Perform root cause analysis

Improve data center processes

Assist in training team members

Support DC infrastructure equipment

Follow ticket-based instructions

Perform systematic problem resolution

Perform routine operation activities

Perform server break/fix

Handle scheduled maintenance

Handle change management activities

Troubleshoot and solve problems

Maintain tidiness in operation areas

How You'll Work.

Team & Collaboration

Work with AWS teams; Collaborate with people across AWS

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. Key job responsibilities In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes: - You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure. - Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also resp

Free ATS check

Applying for this Data Center Operation Technician role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon Asia-Pacific Resources Private Limited?

Real rants from real employees. Read before you apply.

Read Company Rants →