Amazon Asia-Pacific Resources Private Limited
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterOperationTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Operation Technician at Amazon Asia-Pacific Resources Private Limited. Skills: Data center operations, Hardware maintenance, Troubleshooting. Manage hardware lifecycle. Maintain data center infrastructure”
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
On-call duties, 24x7 shift rotation
What They're Looking For.
Must Have
2+ years computer hardware troubleshooting, 1+ years computer networking, High school or equivalent diploma
Nice to Have
Dealing effectively with customers, Operating efficiently under pressure
What You'll Do.
Manage hardware lifecycle
Maintain data center infrastructure
Perform hardware break-fix
Troubleshoot network issues
Respond to emergent situations
Meet SLAs for trouble tickets
Perform hardware troubleshooting
Perform on-call duties
Monitor data center infrastructure
Participate in team meetings
Achieve daily/weekly goals
Apply safety and security policies
Contribute to documentation
Perform root cause analysis
Improve data center processes
Assist in training team members
Support DC infrastructure equipment
Follow ticket-based instructions
Perform systematic problem resolution
Perform routine operation activities
Perform server break/fix
How You'll Work.
Team & Collaboration
Work with AWS teams; Collaborate with engineers; Collaborate with specialists; Collaborate with security experts; Collaborate with operations managers
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. Key job responsibilities In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes: - You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure. - Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also resp
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