Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterManager,DCCCommunities
“Data Center Manager, DCC Communities at Amazon Data Services, Inc.. Skills: Infrastructure management, Data center operations. Prioritize and assign trouble tickets. Review ticket queue”
What You'll Achieve.
Meet industry best practices; Meet required SLAs; Ensure appropriate staffing levels
Industry & Context.
Troubleshooting
Travel required, US citizen, Maintain active TS/SCI clearance, Obtain TS/SCI clearance, Polygraph requirement, Opt into clearance
What They're Looking For.
Must Have
2+ years people management, 3+ years IT experience, 2+ years operations and on-call support, Active US Government Security Clearance, Top Secret security clearance, SCI eligibility
Nice to Have
Experience in project management, 1+ years data center experience, Experience with project management, Analytical skills, Attention to detail, Effective communication abilities
What You'll Do.
Prioritize and assign trouble tickets
Coordinate change management resources
Manage mid-size projects
Deliver mid-size projects
Provide weekly report
Maintain on-call schedule
Recruit data technicians
Train data technicians
Host weekly staff meetings
Write performance reviews
Deliver performance reviews
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with AWS
Communication Scope
Weekly reporting
Process & Methodology
Project management
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