Amazon Data Services, Inc.
Technology
DataCenterManager,DCCCommunities
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Manager, DCC Communities at Amazon Data Services, Inc.. Skills: Data Center Operations, People Management, Infrastructure Management. Ensure availability and reliability. Prioritize and assign trouble tickets”
What You'll Achieve.
Meet or exceed service levels
Industry & Context.
Fix complex problems; Troubleshooting
On-call rotation
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 2+ years managing people, 3+ years networking experience, 3+ years hardware troubleshooting, 3+ years system management tools
Nice to Have
Experience in program management, Experience in project management, Data Center experience
What You'll Do.
Ensure availability and reliability
Prioritize and assign trouble tickets
Review ticket queue for events
Coordinate change management resources
Guide and train data staff
Manage and deliver mid-size projects
Recommend policies and procedures
Oversee policies and procedures
Manage a diverse team
Provide weekly report
Maintain on-call schedule
Recruit data technicians
Train data technicians
Host weekly staff meetings
Write performance reviews
Deliver performance reviews
How You'll Work.
Team & Collaboration
Cross-functional teams; Diverse team
Communication Scope
Effective communication
Process & Methodology
Project management
Full Job Description
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Yo
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