Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterManager
“Data Center Manager at Amazon Data Services, Inc.. Skills: Data center operations, People management, Infrastructure management. Manage team maintaining cloud infrastructure. Lead teams in hardware diagnostics”
What You'll Achieve.
Meet industry best practices; Meet required SLAs; Improve customer experience
Industry & Context.
Troubleshooting
Ability to travel, Commute between data centers, Work at alternative sites, On-call rotation, Travel over 50 miles, Commute less than 50 miles
What They're Looking For.
Must Have
4+ years IT experience, 2+ years people management, 2+ years operations support, On-call support experience
Nice to Have
2+ years computer hardware experience, Technical writing experience, A+ certification, Net+ certification, Sec+ certification, CCNA certification, LPIC certification, Linux+ certification, AWS certification, CND certification, Network+ certification, Security+ certification
What You'll Do.
Manage team maintaining cloud infrastructure
Lead teams in hardware diagnostics
Lead teams in network diagnostics
Participate in on-call rotation
Prioritize and assign trouble tickets
Manage performance of diverse teams
Develop career paths for employees
Recruit data technicians
Train data technicians
Ensure efficient management of operations
Manage hardware logistics
Act as subject matter expert
Measure operational KPIs
Meet operational metrics
Inspire improvement in team process
Inspire improvement in technology innovation
Inspire improvement in automation
Manage large scale events
Meet industry best practices
Maintain on-call schedule
Strive to improve customer experience
How You'll Work.
Team & Collaboration
Collaborate with people across AWS
Process & Methodology
Project sponsorship
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