Amazon Data Services, Inc.
Supply Chain/Transportation Management, Data Center Materials, Cloud Computing
DataCenterLogisticsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Logistics Manager at Amazon Data Services, Inc.. Skills: Logistics operations, Team development, Risk assessment, Process improvement. Manage communication. Manage team metrics”
What You'll Achieve.
Meet SLAs; Deliver results; Ensure outcomes are auditable; Ensure decisions are data-driven; Ensure work quality; Simplify or extend solutions for best outcome; Achieve customer promise expectations; Ensure accuracy and quality; Balance labor; Meet business timelines; Meet customer timelines; Ensure operational practices are fully compliant; Ensure bar is being raised with new internal hires
Industry & Context.
Analytical strength; Sound judgement; High judgment; Root cause resolution; Troubleshooting
Accessible at all times via telephone, text, or similar instant messaging platforms
What They're Looking For.
Must Have
2+ years logistics operations experience, 3+ years hiring, leading, and developing teams experience, Experience with productivity and communications tools including Microsoft Office products and applications
Nice to Have
Experience managing change in a multiple site environment and multiple direct reports, Experience in managing and troubleshooting network, Experience that includes analytical skills, attention to detail, and effective communication abilities, Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, Experience working in a collaborative team environment to deliver high-quality design solutions, Experience in relationship management and negotiation, Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences, 3+ years of partnering with cross functional teams experience, 1+ years of project delivery experience, Experience analyzing and using metrics to identify improvements in employee, Experience that includes analytical skills, attention to detail, and effective communication abilities
What You'll Do.
Manage team specific deliverables or milestones
Ensure streamlined activities
Develop and coach team members
Evangelize accountability
Set vision and direction
Design team structures and mechanisms
Mitigate risks proactively
Establish team structure
Respond to customer needs
Communicate requirements
Achieve consensus on priorities
Align with long-term business goals
Ensure outcomes are auditable
Ensure decisions are data-driven
Simplify or extend solutions
Ensure team compliance with policies
Determine if appropriate metrics are in place
Define customer experience metrics
Set up operational metrics
Set up customer intake mechanisms
Prioritize root cause resolution
Prioritize automation
Prioritize projects that improve customer experience
Prioritize projects that improve deliverable quality
Prioritize projects that improve team environment
Guarantee organization is running smoothly
Ensure service meets customer expectations
Ensure service meets business needs
Develop performance goals and objectives
Achieve customer promise expectations
Ensure accuracy and quality
Build productivity plans
Review work forecasts
Determine productivity requirements
Meet business timelines
Meet customer timelines
Establish quality control standards
Maintain quality control standards
Remove roadblocks for major initiatives
Remove obstacles for major initiatives
Act as logistics business leader
Serve as primary point of contact for communication
Serve as primary point of contact for escalation
Develop team strategies
Align with broader organization
Ensure operational practices are compliant with legislation
Ensure operational practices are compliant with policy
Generate information from higher levels of management
Filter information from higher levels of management
Create recognition programs
Manage recognition programs
Support recognition programs
Create communication programs
Manage communication programs
Support communication programs
Manage staffing plans
Manage quality initiatives
Drive quality initiatives
Manage performance levels
Drive performance levels
Manage process change initiatives
Drive process change initiatives
Facilitate team coordination
Facilitate team cohesion
Maintain focus on personal growth
Maintain focus on team growth
Support projects outside day-to-day operations
Distribute new opportunities fairly
Hold regularly scheduled 1:1s
Focus on personal development
Ensure accountability on coaching opportunities
Ensure documentation on coaching opportunities
Open new requisitions
Ensure bar is being raised with new internal
Design risk assessment framework
Implement risk assessment framework
Anticipate challenges/obstacles
Anticipate challenges/obstacles for transportation business expansion
Manage overall compliance of the program
Research state/local level fleet regulations
Research state/local level driver regulations
Ensure specific SOPs are in place
How You'll Work.
Team & Collaboration
Partner with Infrastructure teams; Partner with Amazon stakeholders; Partner with other Logistics Managers; Partner with management team; Partner with internal teams; Partner with external teams; Partner with cross functional teams
Communication Scope
Open communication; Effective communication
Process & Methodology
Project delivery
Full Job Description
Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking a bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to manage communication, team metrics, and team specific deliverables or milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer, the Logistics Manager ensures streamlined activities within the organization that guarantee success for the business, and ceaselessly drives their team to invent and simplify at a local, regional, and potentially cross-regional scale. As a leader, the most critical aspect of being a Logistics Manager is the successful development and coaching of those under them. An effective Logistics Manager develops strong individuals that know how to make the right decisions, improve organizational culture and to take responsibility when required. Logistics Managers evangelize Accountability and emphasize the importance of this responsibility in creating a strong culture of accountability throughout the entire organization. Logistics Managers ensure their teams understand the importance of their role, their expectations and how their success impacts the bigger picture. Logistics Managers demonstrate good judgment in how and when to escalate without damaging relationships. When confronted with discordant views, Logistics Managers are able to find the best path forward and can influence others to follow that path (build consensus). They independently sets or contributes to setting the vision and direction of a designated area while ensuring optimization of the processes, standards, and functions within that space. They use expertise and high judgment to design
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