Amazon Data Services, Inc.
Technology
DataCenterFacilityOperationsManager,DataCenterOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Facility Operations Manager, Data Center Operations at Amazon Data Services, Inc.. Skills: Facility operations, Critical infrastructure, Team leadership. Oversee data center critical infrastructure. Maintain high availability”
What You'll Achieve.
Maintain service level agreements; Keep operating costs minimal; Maintain better than 99.999% uptime
Industry & Context.
Troubleshooting; Problem solving
Participate in group lifts, Maintain balance on ladder, Work in environment requiring ear protection, Respond to out-of-hours calls
What They're Looking For.
Must Have
2+ years people management, 5+ years engineering management, Maintain SLAs, Operate mission-critical team/product, High school or equivalent
Nice to Have
3+ years management (5+ direct reports), 5+ years data center experience, Bachelor's degree, Management position (5+ direct reports)
What You'll Do.
Oversee data center critical infrastructure
Maintain high availability
Manage 24x7 shift technicians
Manage sub-contractors
Ensure adherence to practices
Ensure adherence to procedures
Ensure adherence to safety protocols
Drive security culture
Manage team career development
Manage team performance
Promote healthy team culture
Manage operations budget
Engage in improvement projects
Drive projects from conception
Drive projects to completion
Act as escalation point
Oversee routine services
Oversee emergency services
Utilize root cause analysis
Utilize troubleshooting skills
Utilize problem solving skills
Respond to emergency calls
Assist in facility projects
Increase facility efficiency
Perform day to day tasks
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams
Process & Methodology
Project management
Full Job Description
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical sy
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