Amazon Data Services, Inc.

Technology

DataCenterFacilityOperationsManager

$119–228k Manassas, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Data Center Facility Operations Manager at Amazon Data Services, Inc.. Skills: Facility Operations, Critical Infrastructure, Team Management. Oversee critical physical infrastructure. Maintain high availability and performance”

What You'll Achieve.

Maintain service level agreements; Keep operating costs at minimum; Maintain better than 99.999% uptime

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Troubleshooting; Problem solving

Eligibility Requirements

Participate in group lifts, Maintain balance on ladder, Perform construction tasks on ladder, Work in environment requiring ear protection

What They're Looking For.

Must Have

High school or equivalent diploma, 4+ years in management, 5+ years relevant experience, 5+ years data center experience, Knowledge in UPS, Generators, HVAC, Evaporators, 5 or more direct reports

Nice to Have

Master's degree or above, Experience in Data Center Engineering Operations, Deep understanding of electrical and mechanical data center infrastructure, 7+ years working in data center, Emphasis on building and equipment operation, Verbal and written communication skills, Technical writing or business justifications, White paper experience

What You'll Do.

Oversee critical physical infrastructure

Maintain high availability and performance

Ensure high quality work

Manage sub-contractors and vendors

Ensure work in accordance with practices

Drive safety and security culture

Ensure compliance within the team

Manage team's career development

Manage team's performance

Promote healthy team culture

Manage operations budget

Engage in improvement projects

Reach out to support teams

Drive projects from conception to completion

Act as escalation point

Oversee operation of routine services

Oversee management of routine services

Oversee operation of emergency services

Oversee management of emergency services

Respond to out-of-hours emergency calls

Support multiple locations

Assist in build out of new facilities

Assist in projects to increase facility efficiency

Utilize administrative tools for tasks

How You'll Work.

Team & Collaboration

Cross-functional teams; Support teams

Communication Scope

Verbal communication; Written communication

Full Job Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical sy

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