Amazon Data Services, Inc.
Technology
DataCenterFacilityOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Facility Operations Manager at Amazon Data Services, Inc.. Skills: Facility Operations, Critical Infrastructure, Team Management. Oversee critical physical infrastructure. Maintain high availability and performance”
What You'll Achieve.
Maintain service level agreements; Keep operating costs at minimum; Maintain better than 99.999% uptime
Industry & Context.
Root cause analysis; Troubleshooting; Problem solving
Participate in group lifts, Maintain balance on ladder, Perform construction tasks on ladder, Work in environment requiring ear protection
What They're Looking For.
Must Have
High school or equivalent diploma, 4+ years in management, 5+ years relevant experience, 5+ years data center experience, Knowledge in UPS, Generators, HVAC, Evaporators, 5 or more direct reports
Nice to Have
Master's degree or above, Experience in Data Center Engineering Operations, Deep understanding of electrical and mechanical data center infrastructure, 7+ years working in data center, Emphasis on building and equipment operation, Verbal and written communication skills, Technical writing or business justifications, White paper experience
What You'll Do.
Oversee critical physical infrastructure
Maintain high availability and performance
Ensure high quality work
Manage sub-contractors and vendors
Ensure work in accordance with practices
Drive safety and security culture
Ensure compliance within the team
Manage team's career development
Manage team's performance
Promote healthy team culture
Manage operations budget
Engage in improvement projects
Reach out to support teams
Drive projects from conception to completion
Act as escalation point
Oversee operation of routine services
Oversee management of routine services
Oversee operation of emergency services
Oversee management of emergency services
Respond to out-of-hours emergency calls
Support multiple locations
Assist in build out of new facilities
Assist in projects to increase facility efficiency
Utilize administrative tools for tasks
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams
Communication Scope
Verbal communication; Written communication
Full Job Description
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical sy
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