Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterFacilityManager

$129–193k Mansfield, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Data Center Facility Manager at Amazon Data Services, Inc.. Skills: Data center operations, Critical infrastructure management, Team leadership. Oversee critical physical infrastructure. Maintain high availability and performance”

What You'll Achieve.

Maintain better than 99.999% uptime

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Problem solving; Root cause analysis

Eligibility Requirements

Respond to out-of-hours emergency calls, Walking, Stooping, Bending, Climbing

What They're Looking For.

Must Have

3+ years of Microsoft Office products, 5+ years managerial/supervisory experience, 8-10 or more direct reports, 3+ years industrial electrical and mechanical systems

Nice to Have

Knowledge of electrical and mechanical systems, Experience communicating technical details, Bachelor's degree in electrical or mechanical engineering, 7+ years data center or mission critical environment experience, Must be able to work in an environment that involves walking, stooping, bending, and climbing

What You'll Do.

Oversee critical physical infrastructure

Maintain high availability and performance

Ensure work performed is high quality

Meet service level agreements

Manage sub-contractors

Ensure work compliance with practices

Ensure work compliance with procedures

Ensure work compliance with safety protocols

Drive security culture

Drive compliance within the team

Manage team's career development

Manage team's performance

Promote healthy team culture

Promote peak team morale

Manage operations budget

Engage in improvement projects

Drive improvement projects from conception to completion

Act as escalation point for facilities issues

Oversee operation of critical systems

Oversee management of critical systems

Perform routine services on critical systems

Perform emergency services on critical systems

Utilize root cause analysis

Utilize troubleshooting skills

Utilize problem solving skills

Respond to emergency calls

Support multiple locations/sites

Assist in build out of new facilities

Assist in projects to increase facility efficiency

Utilize Microsoft Excel for tasks

Utilize Microsoft Word for tasks

Utilize Microsoft Outlook for tasks

Perform day to day tasks

Ensure overall availability and reliability

Meet or exceed service levels

Oversee management of technicians

Maintain high reliability

Maintain high performance

Keep operating costs at minimum

How You'll Work.

Team & Collaboration

Collaborate with AWS teams; Work with support teams

Communication Scope

Communicate technical details

Process & Methodology

Improvement projects

Full Job Description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data Center Facility Manger role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our cu

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