Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
DataCenterFacilityManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Facility Manager at Amazon Data Services, Inc.. Skills: Data center operations, Facility management, Critical infrastructure. Oversee critical physical infrastructure. Ensure high quality work”
What You'll Achieve.
Meet or exceed service levels; Maintain high reliability; Maintain high performance; Keep operating costs minimal; Maintain better than 99.999% uptime
Industry & Context.
Troubleshooting; Root cause analysis
On-call rotation, Physical lifting, Work in noisy environments, Utilize PPE
What They're Looking For.
Must Have
High school or equivalent diploma, 2+ years management with 5+ direct reports, 4+ years data center or mission critical facilities, 2+ years electrical or mechanical experience
Nice to Have
Bachelor's degree in electrical or mechanical engineering, 3+ years management with 5+ direct reports, 5+ years data center or mission critical environment
What You'll Do.
Oversee critical physical infrastructure
Ensure high quality work
Manage 24x7 engineering technicians
Engage in improvement projects
Drive projects from conception to completion
Coordinate with third party vendors
Ensure adherence to SLAs
Manage operations budget
Operate as afterhours on-call manager
Respond to data center issues
Manage issue investigation
Manage issue mitigation
Manage issue recovery
Prioritize and assign tasks
Train staff on best practices
Ensure optimal resource allocation
Collaborate with support teams
Communicate complex technical information
Adapt communication style
Address urgent issues
Oversee routine services
Oversee emergency services
Ensure safety procedures are followed
Deliver operational excellence
Prioritize team development
Prioritize team well-being
Achieve operational goals
Foster diverse and inclusive team culture
Lift and move objects
Support employees' diverse needs
Work in noisy environments
Support multiple locations
Coordinate operations across sites
Provide on-site management for builders
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams; Diverse stakeholders
Communication Scope
Communicate technical information
Process & Methodology
Project management
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking an Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that inclu
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