Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterFacilityManager

$129–193k Covington, Georgia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Data Center Facility Manager at Amazon Data Services, Inc.. Skills: Data center operations, Facility management, Critical infrastructure management, Team management. Oversee critical physical infrastructure. Ensure high quality work”

What You'll Achieve.

Meet defined service levels; Exceed defined service levels; Maintain high reliability; Maintain high performance; Keep operating costs minimum; Maintain better than 99.999% uptime

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

On-call rotation, Physical lifting, Walking, Stooping, Bending, Climbing

What They're Looking For.

Must Have

5+ years management experience, 5+ direct reports experience, 3+ years industrial electrical systems, 3+ years industrial mechanical systems, 3+ years Microsoft Office products

Nice to Have

Knowledge of critical data center systems, Bachelor's degree in engineering, 7+ years data center experience, Experience communicating technical details, Experience working in mission critical environment

What You'll Do.

Oversee critical physical infrastructure

Ensure high quality work

Manage engineering technicians

Engage in improvement projects

Drive projects to completion

Coordinate with third party vendors

Ensure adherence to SLAs

Manage operations budget

Operate as on-call manager

Respond to data center issues

Manage issue investigation

Manage issue mitigation

Manage issue recovery

Prioritize and assign tasks

Train staff on best practices

Ensure optimal resource allocation

Collaborate with support teams

Ensure adherence to service level agreements

Communicate complex technical information

Address urgent issues

Oversee routine services

Oversee emergency services

Ensure safety procedures are followed

Deliver operational excellence

Prioritize team development

Prioritize team well-being

Achieve operational goals

Foster diverse team culture

Lift and move objects

Maintain balance and safety

Support employees' diverse needs

Work in noisy environments

Coordinate operations across sites

Provide on-site management for builders

How You'll Work.

Team & Collaboration

Cross-functional teams; Support teams; Third party vendors

Communication Scope

Communicate technical information

Process & Methodology

Project management

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking an Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that inclu

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